Can I get a refund if I’m injured?
Refund Policy for Injuries
If you are injured and unable to continue classes, here’s how we can assist:
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Notify Us:
- Please inform us immediately at info@ndigo.be.
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Provide Documentation:
- A ‘Ziektebrief’ (doctor’s note) is required to process your request.
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Compensation:
- We will issue a coupon on a prorated basis, valid for up to 1 year, in the name of the injured dancer.
- This coupon can only be used for dance class fees and not for uniforms, shoes, or accessories.
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Admin Fee:
- A €15 administrative fee will be deducted.
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Start Date:
- The refund is calculated from the date you notify us.
This ensures you have the flexibility to rejoin when you’re ready! Let us know if you have any further questions.